Frequently Asked Questions
Everything you need to know about Zoco Home products, shipping, and services.
What is the typical shipping time for furniture items?
Standard shipping for in-stock items typically takes 5-10 business days within Europe. For larger furniture pieces or international orders, delivery times may vary based on the destination and courier schedule.
Do you offer international shipping?
Yes, Zoco Home ships worldwide. Shipping costs and delivery times are calculated at checkout based on the weight of your order and your specific location.
What is your return policy for home decor?
We offer a 14-day return policy for most items. Products must be returned in their original packaging and condition. Please note that custom-made furniture and specific lighting fixtures may be excluded from standard returns.
Are your products handmade or mass-produced?
Many of our items are handcrafted by skilled artisans using traditional techniques and natural materials. This means every piece is unique, and slight variations in color or texture are part of the product's character.
Can I request a professional interior design consultation?
Absolutely. Zoco Home offers full interior design services for both residential and commercial projects. You can contact our design team via the 'Projects' section of our website to book a consultation.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. For certain regions, we also offer flexible payment options through Klarna.